Tahir Mehmood M.
Mi nombre es Tahir y mi título de calificación es Licenciatura en Arte y me he especializado en tecnologías básicas de la información y la comunicación, también he estudiado Microsoft para certificarlo como profesional.
Anteriormente trabajé con una empresa francesa llamada Webhelp en una marca inglesa de Mango, donde fui uno de los asesores senior al cliente durante 4 años y medio, y atendía a los clientes a través de chat, correo electrónico y llamadas en vivo, resolviendo los problemas. incidentes, trabajaba como back office y escalaba incidentes complejos a los departamentos superiores. Soy muy organizado y muy responsable, aprendo rápido y siempre siendo mis objetivos, teníamos un sistema de productividad y mi productividad siempre era superior a la requerida.
My name is Tahir and my qualification degree is Bachelor art and I have suited in it, basic information and communication technology, also I have studied Microsoft certify It professional.
Previously I was working with a French company name Webhelp in an English of Mango brand whereby I was one of the senior customer advise for 4 and half years, and I was attending the customers through chat, email and live on call, I was solving the incidents, was working as back office, and escalating to the high departments complex incidents. I am very organized and very responsible, fast learner and always being my targets, we were having productivity system and my productivity was always higher than required.
Formación
Estudios
Secundarios
bachelor art
Idiomas
Español, Inglés
Experiencia y habilidades
Friendly and efficient customer service team member devoted to maximising
customer satisfaction with exceptional service and support. Knowledgeable
about industry standards with strong skill in retaining product and service
information to provide effective issue resolution. Skilled in promoting sales to
increase revenue while addressing diverse issues.
EXPERIENCE
Webhelper/Customer Service
Webhelp Group - Mango, Spain
CRMS: Tawa, Salesforce, Live chat at Hubtype, Salesforce live chat, front
emails, calls and back-office management with 4 plus year's experience in
English markets with the Native English speakers (UK, USA, AUSTRALIA
and in row markets of around the world)
Guaranteed first-class customer service, enthusiastically anticipating and
catering to customer needs and requirements.
Disponibilidad
- No tengo disponibilidad para cambiar de residencia
- No tengo disponibilidad para viajar
Semana laboral
Mañanas, Tardes, Noches
Fines de semana
Mañanas, Tardes, Noches
